RETURN AND EXCHANGE POLICY: All returned merchandise must be in its original condition and must not have been cut or installed. No returns or exchanges will be accepted for custom products or special colors. In addition, no returns will be accepted for special order products and merchandise purchased on clearance. The original copy of the invoice is mandatory. Returns or exchanges are accepted within thirty (30) days of purchase. Refunds will be made in the original method of payment. Depending on the nature of the product, a handling fee between 15-30% will be applied.